• What is an online account? And what are the benefits?
• Is there a cost to hold an online account?
• If I am a member of ACA, do I automatically have an account?
• What are the requirements for creating an online account? Can anyone sign up for an online account?
• What information will I need to create an online account?
• What should I do if I forget my username or password?
• What is the difference between an online account and a membership in ACA?
• Can I access my membership record through an online account?

Answers:

1. ACA Online Account is a profile that allows you to make purchases from our online store. The online store contains information about products for sale, training materials, and professional development opportunities offered by the ACA. The online store is divided into various categories, for the wide variety of selection.

2. No, the online account is free.

3. If you are already a member of ACA, you will still need to create a profile or account for online shopping purposes.

4. Yes, anyone can create an online account. The main purpose of an online account is to store your purchasing information; such as name, billing address, shipping address, etc.

5. To create an online account you will need to provide your name, valid email address, a unique username and password, address (shipping & billing), contact numbers and ACA membership number, if applicable. (You will need to provide a membership number to receive member discount rates on orders.) The credit card information is not required for you to create an account, but can be used when you are purchasing an item.

6. If you have forgotten or lost your password(s),. we will gladly reset it (them) for you. We cannot look up your current password(s) as passwords are encrypted. We will issue you a new password(s). We advise that an account be created only once, and that when creating an account, current email address should be used. In the event you forget your username or password, you can go here and enter your email address to get your username or password via email.

7. An online account is a tool to help you with the online shopping experience only. Membership with ACA provides many benefits and services. You can find more information on ACA Membership levels and benefits at: Membership Site

8. Membership information cannot be accessed or changed through the online account. If you need to update, or request information about your ACA membership, you should contact the Membership Services department.

Click Here to become a member of the Online Store